How can we help you?
Find a quick answer, or write to us: we reply in under 24 business hours.
Search for a question…
Account and subscription
Create an account, change plans, billing.How do I create an account?Click "Sign up", enter your email, and choose a password.
How do I change plans?From the Pricing page, choose the new plan: the change takes effect immediately.
Files and privacy
Where your files go, accepted formats, limits.Are my files sent to a server?The image tools process your files directly in your browser.
What's the maximum size?Up to 100 MB per file and 20 files per upload.
Using the tools
Import, adjust, download.The download doesn't startAccept the browser's confirmation prompt, then try again.
Dictation isn't workingUse Chrome or Edge and allow microphone access.
Editors
the image tools and others.Is my work saved?Yes, the editors save automatically to your device. Export to keep a copy.
What export formats are available?JPG, PNG, WEBP, GIF, or HEIC depending on the tool.
Didn't find what you needed?
Our team will reply to you personally.
